Heritage Bank’s Whistleblower policy

If you would like to report any incidents of misconduct, including, but not limited to the following: suspected fraud, corruption, collusion, coercion and other serious infringements of Bank policies, ethics/conduct and misuse of Bank assets and/or systems, please use our anonymous phone reporting platform: Toll Free 1-855-243-5745. You may also email [email protected].

Any submissions will be handled with care and will remain confidential, unless the suspected misconduct incident requires intervention by law enforcement and/or in the case of internal personnel subject to subpoena.

If you would like to report any incidents of misconduct, including, but not limited to the following: suspected fraud, corruption, collusion, coercion and other serious ethics/code and misuse of Bank assets and/or systems, please use one of the methods listed below:

• Website: https://www.lighthouse-services.com/Heritagebank
• Anonymous Reporting App: Keyword: Heritagebank
• Detailed app instructions download here ( https://www.lighthouse-services.com/documents/Using%20the%20Lighthouse%20Anonymous%20Reporting%20App.docx )
• English-speaking USA and Canada: 855-222-0916
• Spanish-speaking USA and Canada: 800-216-1288
• Spanish-speaking Mexico: 01-800-681-5340
• French-speaking Canada: 855-725-0002
• E-mail: [email protected] (must include company name with report)
• Fax: 215-689-3885 (must include company name with report)