Heritage Bank’s COVID-19 Response
In response to COVID-19, we have adjusted our branch operations temporarily
Over the past weeks we have taken steps to provide all team members, but especially our front line retail team members with every protective precaution.
Precautions such as, masks, teller line shields, social distancing, team member rotations, hand sanitizer, sanitizer wipes for workstations and equipment, gloves, training and education, etc.
At this point, we feel comfortable that to the best of our ability proper protections are in place that allow us to take the step of opening our lobbies.
In short, it is time to get back to business.
With the protections that have been provided, the wearing of masks is optional and not required. If you are wearing a mask, we may ask you to lower your mask for identification purposes.
Bank at home with these options
Take advantage of online bill paying, true financial management tools, 24/7 access, and fund transfers.
- Download our mobile banking app from either the Apple App Store or Google Play Store.
- Simplify your life by setting up Online Bill Pay. It’s the fastest, easiest way to pay your bills.
- Deposit checks with our Mobile Deposits. Get access to your money faster than ever.
- Transfer money between your bank accounts online easier than ever.
Banking operations
We’re temporarily changing our branch operations
Our branches will remain open during regular hours. While some of our lobbies remain temporarily closed and restricted to appointments only, our drive-ups are open to service your banking needs.
Texas
Amarillo, TX
Street Address:
5807 SW 45th Amarillo, TX 79109
Direct Line:
1-806-358-2400
Lobby Hours:
Monday – Friday 9:00 – 6:00pm
Saturday 9:00 – 12:00pm
There is no drive-thru available at this location
Street Address:
2201 Civic Cir Amarillo, TX 79109
Direct Line:
1-806-677-7007
Lobby Hours:
Monday – Friday 9:00 – 5:00pm
Drive-Thru
Hours:
Monday – Friday 8:00 – 6:00pm
Street Address:
400 S Pierce Amarillo, TX 79101
Direct Line:
1-806-342-4462
Lobby Hours:
Monday – Friday 9:00 – 5:00pm
Drive-Thru
Hours:
Monday – Friday 9:00 – 6:00pm
Azle, TX
Street Address:
108 Industrial Rd Azle, TX 76020
Direct Line:
1-817-444-4838
Lobby Hours:
Monday – Thursday 9:00 – 5:00pm
Friday 9:00 – 6:00pm
Drive-Thru
Hours:
Monday – Thursday 8:00 – 5:00pm
Friday 8:00 – 6:00pm
Clarendon, TX
Street Address:
123 Kearney St Clarendon, TX 79226
Mailing
Address:
PO Box 947, Clarendon, TX 79226
Direct Line:
1-806-874-3556
Lobby Hours:
Monday – Friday 9:00 – 3:00pm
Drive-Thru
Hours:
Monday – Friday 8:00 – 5:00pm
Grand Prairie, TX
Street Address:
2317 S Belt Line Rd Grand Prairie, TX 75051
Direct Line:
1-214-382-9140
Lobby Hours:
Monday – Thursday 9:00 – 4:00pm
Friday 9:00 – 5:00pm
Drive-Thru
Hours:
Monday – Thursday 8:00 – 5:00pm
Friday 8:00 – 5:00pm
Seymour, TX
Street Address:
323 N Main Seymour, TX 76380
Direct Line:
1-940-889-6363
Lobby Hours:
Monday – Friday 9:00 – 3:00pm
Drive-Thru
Hours:
Monday – Friday 8:30 -4:00pm
Vernon, TX
Street Address:
1900 Pease St Vernon, TX 76384
Direct Line:
1-940-552-5444
Lobby Hours:
Monday – Friday 9:00 – 4:00pm
Drive-Thru
Hours:
Monday – Friday 9:00 – 4:00pm
Street Address:
4102 Wilbarger Vernon, TX 76384
Mailing
Address:
PO Box 2040, Vernon, TX 76384
Direct Line:
1-940-553-3362
Lobby Hours:
Monday – Friday 9:00 – 4:00pm
Colorado
Colorado Springs, CO
Street Address:
3110 N Nevada Colorado Springs, CO 80907
Direct Line:
1-719-473-2000
Lobby Hours:
Monday – Friday 8:30 – 5:00pm
Drive-Thru
Hours:
Monday – Friday 8:30 – 5:00pm
Oklahoma
Altus, OK
Street Address:
721 N Main Altus, OK 73521
Mailing
Address:
PO Box 979, Altus, OK 73522
Direct Line:
1-580-482-6100
Lobby Hours:
Monday – Thursday 9:00 – 4:00pm
Friday 9:00 – 5:00pm
Drive-Thru
Hours:
Monday – Friday 8:00 – 5:00pm
Street Address:
2500 N Main Altus, OK 73521
Direct Line:
1-580-477-9200
Lobby Hours:
Monday – Friday 9:00 – 6:00pm
Saturday 9:00 – 1:00pm
There is no drive-thru available at this location
Home lending customers
If you are unable to make your payment due to COVID-19 related hardships, we’re here to help . To request this assistance, contact your loan officer.
Small business customers
Heritage Bank is an approved SBA Lender and here to help guide you through SBA programs that might assist you in your financial business plans.
You can visit www.treasury.gov for more information about programs or contact your loan officer at Heritage Bank.
What else you should know
We continue to clean our branches, including ATM screens and keypads with EPA-approved disinfectants.
We’re following CDC guidance and asking customers who plan to come into our branches to please:
- Take your temperature before coming into the lobby.
- Stay home and reschedule your appointment if you are sick or are showing symptoms.
- Maintain a minimum distance of at least 6 feet from others.
- Clean your hands often and avoid touching your eyes, nose, and mouth with unwashed hands.
Protect yourself from scams
We will not contact you and then ask for confidential information over the phone or through emails – such as your name, password, PIN or other account information.
See how else you can protect yourself from COVID-19 related scams. Click here to learn more >>
The CARES Act
The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, was signed into law in March 2020. Heritage Bank responded appropriately and in accordance.
